B B2B Abbreviation for "Business to Business" - i.e. business relationships between two commercial enterprises.Backup Copying data on a computer system onto an alternative (often transportable) storage medium. The latter is kept for specific periods of time (not indefinitely) in order to prevent or limit data loss due to system outages. Bandwidth Channel capacity of an information transmission system, stated in bit/s or Mbit/s. Sufficient bandwidth is necessary for unimpeded data interchange. Basel ll/Basel 2 (= Basel Capital Accord) Basel II refers to the sum of the capital adequacy rules proposed by the Basel Committee on Banking Supervision in the past several years. BOS radio network (BOS = German public safety and security agencies) BOS radio is a private, mobile, VHF terrestrial radio service in Germany, used by public safety and security agencies.BI (= Business Intelligence) The term Business Intelligence (BI) refers to systems and processes used for the systematic analysis of information about an enterprise's operations and its business environment – usually with the help of computer systems.Billing Solutions Billing is the business process that involves creating and sending invoices to customers. It is a periodic process (usually performed monthly), which takes on particular significance in industries that handle huge amounts of invoice data, such as telecommunications, the power supply and insurance sectors. Billing solutions are services that support and perform invoicing processes for enterprises.Bluetooth A specification for wireless personal area networks which first appeared in 1994, when Ericsson engineer Japp Haartsen was asked to develop a wireless connection between a headset and a cellular phone. The result of this project was the Cable Replacement Standard, which in 1997 was renamed Bluetooth, a reference to the Viking King, Harald Bluetooth (or Blåtand in Danish), who lived from around 915 to 986 A.D.C CAD C omputer-A ided D esign: computer-assisted drafting, design and development in fields such as architecture, construction and engineering. CAD solutions are characterized by sophisticated graphical capabilities.Call Center A Call Center is a company department or independent business that handles outbound or inbound telephone calls to or from customers and/or partners. As well as providing information and other services, call centers often engage in telephone sales: a form of direct marketing known as telemarketing.CATIA (= Computer Aided Three-Dimensional Interactive Application) CATIA is a CAD software solution from French-based Dassault Systèmes. Originally developed for airplane design, it has also become standard for vehicle development.CI/CD C orporate I dentity/C orporate D esign. The Corporate Identity (CI) is the persona of a company – the corporate personality representing the totality of a company's characteristics. The idea behind a CI is that companies are perceived to have personalities and can act accordingly. A CI typically includes an organization's core culture and values, in-house vocabulary, and behavior guidelines. CI is closely associated with Corporate Design (CD), which defines the company's easily recognizable visual identity, e.g. in the form and use of logos, letterheads, standard layouts for brochures, etc.CISCO Cisco Systems Inc. is the world's largest network equipment manufacturer. The company is particularly well-known for its routers and switches, which form large sections of the Internet backbone.City FCD (= Floating Car Data) Floating car data is a technique used to transmit traffic information from and to vehicles on the road.CMS A Content Management System (CMS) is a software system that enables the collaborative creation and editing of text and multimedia documents (content), and handles the organization involved. It is often used to manage Website content. Contact Center Contact Centers, a further development of the traditional call center, are based on convergent networks and are increasingly deploying IP-based technologies and applications. Other communications channels such as e-mail, fax and text messages are supported and used for customer contacts on an equal footing with conventional telephony.Corporate Governance Corporate Governance guarantees that an enterprise is directed and controlled in a responsible, professional, and transparent manner with the purpose of safeguarding its long-term success. Corporate governance is intended to increase the confidence of shareholders and capital-market investors.Corporate Network Also termed Corporate Telecommunications Network (CTN), a Corporate Network is a telecommunications network that serves a restricted number of users, and is usually adapted to the needs of a company or group. Generally speaking, Corporate Networks differ from public telephone networks in terms of capabilities, services, billing, provision and management.Corporate Voice Solutions Corporate Voice Solutions is Deutsche Telekom's Virtual Private Network product. This is a set of made-to-measure, network-based voice solutions that enable businesses to operate a single, cross-location voice network without the cost of setting up their own infrastructure.CPM (= Corporate Performance Management) CPM stands for the methodologies, tools and processes employed to improve an enterprise's performance and profitability.CRM C ustomer R elationship M anagement is a broad term covering concepts used by businesses to manage their customer relationships. CRM systems facilitate communications with customers by means of reliable data, enabling companies to focus on high-value relationships and identify weaknesses in their customer dialog. The ultimate goal is to create and sustain customer loyalty.CTI C omputer T elephony I ntegration is the collective term for telephone-based communications applications (desktop solutions) that use a PC to manage telephone calls in a more efficient and user-friendly way. CTI functionality includes dialing numbers from a database, retrieving and displaying caller details for incoming calls, and recording notes during a call. CTI solutions also enable telephone functions, such as forwarding and conferencing, to be activated direct from a PC.D Data protection Protection from misuse of personal information stored on electronic systems. The goal is to protect the rights (particularly rights to privacy) and fundamental freedoms of individuals with regard to automatic processing of their personal data. Dealer Management Systeme A Dealer Management System (DMS) is an IT system that assists car dealerships with the management of all their business processes.DECT D igital E nhanced C ordless T elecommunications: a standard for digital portable phones (mainly for domestic use) published in 1992 by the European Telecommunications Standards Institute ETSI (see ETSI). The new standard gives users much better speech quality and security than the system used by previous generations of analog cordless phones. DECT phones operate on the 1880-1900 MHz frequency band (in Europe), and have a maximum transmission power of 250 mW.DigiBox Diagnostic hardware from T-Systems used for automotive control devices.DMS (= Document Management System) A document management system is a database system used to track and store electronic documents. The term is often used for the management of originally paper-based documents by electronic means.DoLittle An online system that assists engineers with multi-language text entry in CAD systems.DSL D igital S ubscriber L ine. A technology that provides mainly domestic users and small businesses with greater transmission bandwidths via conventional copper-wire telephone lines. See also ADSL.Dynamic Hosting Hosting means provision and operation of Internet projects on servers, or rather, the services provided to do this. Dynamic Hosting refers to the ability to increase or decrease at any time the level of services utilized, in order to accommodate peak loads, for example.Dynamic Services Dynamic Services is a T-Systems offering characterized by the adaptable provision of ICT resources and services. These can include computing capacity, data services including storage capacity, or provision of an application such as SAP, including Managed Services. Service provision varies according to changing customer requirements, and can be scaled up and down at will. This eliminates capacity bottlenecks and enhances flexibility, and customers only pay for services they actually need and use. As a result, IT services support the flexibility required in day-to-day business. Services are provided via T-Systems' standardized computing platform in conjunction with data-transfer services, enabling customers to cut costs by dispensing with in-house IT infrastructure.E EAI (= Enterprise Application Integration) EAI is the enterprise-wide integration along the value chain of business functions that are typically distributed across different applications on a variety of platforms.ECM (Enterprise Content Management) E nterprise C ontent M anagement encompasses a range of technologies used to record, manage, store, archive and provide access to content and documents that support organizational processes. Each of the three terms of which ECM is composed has a special meaning in this context. "Enterprise" stands for company-wide, i.e. a standard, unified solution that can be used by all relevant employees. "Content" denotes all and any data, information, etc. residing in electronic systems. The term "Management" refers to the administration, processing and monitoring of systems as performed by a software solution.EDGE Enhanced Data Rates for GSM Evolution (EDGE) is a technology used to increase data rates in GSM mobile telephony networks by introducing an additional modulation process. EDGE is an enhancement to GPRS to create E-GPRS (Enhanced GPRS) and of HSCSD (High-Speed Circuit Switched Data) to create ECSD (Enhanced Circuit Switched Data).EDI (Electronic Data Interchange) All electronic methods (asynchronous and fully automatic) used to transmit structured messages between the application systems of different organizations.EDIFACT-Standard E lectronic D ata I nterchange F or A dministration C ommerce and T ransport (EDIFACT) is an electronic data interchange (EDI) standard that facilitates the electronic processing (in whole or part) of business transactions between enterprises from different industries and countries. The format is both hardware- and software-independent. EDIFACT messages are transmitted via standardized text files. The standard is maintained and developed by a UN agency. Cf. United Nations Directories for EDIFACT at http://www.unece.org.E-Government Abbreviation for Electronic Government. An e-business application that supports electronic communications and collaboration with government agencies via the Internet or other networks (such as municipal networks), for the interactive handling of administration processes, for example. E-Government also includes electronic communications and collaboration between government bodies and comparable national institutions.E-Health The use of information and communication technologies to improve the provision of health services.Electronic Health Card An electronic health card contains a chip for storing personal data about a patient in addition to some medical data for emergency purposes.Energy supplier An energy supplier is a company that either generates electricity and distributes it via the public grid, or supplies natural gas or district heating.Enterprise Mobility Enterprise Mobility is a term used by T-Systems for a whole range of mobile ICT solutions designed for businesses, which support various types of mobility.ENX The E uropean N etwork Ex change is a multinational, inter-company communications platform for the automotive industry.ERP E nterprise R esource P lanning encompasses planning, management and control across the value chain, with the goal of optimizing the deployment of resources for corporate processes. This task is facilitated by special ERP software.Ethernet Ethernet is a cable-based data-network technology for local-area networks (LANs). It enables data exchange between all devices connected to the LAN (computers, printers, etc.). While traditional Ethernet networks were restricted to a single building, the technology is now also used to connect devices across great distances.Extranet Extranets are used be companies to make information available to other businesses, customers or partners, but not to the public at large. Various encryption techniques can be used to protect extranet connections.
